Costs and delivery times
The shipping and delivery cost is is generated by the system of the website with reference to the destination country. Cost of shipping and delivery is included in the final price.
Delivery is guaranteed within 9 working days from the date of the order. Shipping will be suspended during days of vacations and Italian holidays. Please consult here the calendar.
Shipments are made via courier DHL or BRT. The courier does not deliver to PO Boxes and Fermo Posta. The terms include only working days and do not include holidays; they are considered as indicative, any delay due to shipping agent or third parties are not attributable to us.
Jewels are delivered in their original packaging, accompanied by the warranty.
At the time when the order is delivered to the courier, you will be sent an e-mail containing a link to verify the location of the parcel from the taking charge of the courier until the actual delivery to the address you provided.
The courier will send a second e-mail to inform commissioning delivery, which will take place from Monday to Friday during office hours. You cannot make appointments. The courier will attempt to deliver the package for two consecutive working days; in the case of failure to delivery, the goods will be placed in storage, care of the competent authority.